Service Design Manager
Peloton · Plano, Texas
ABOUT THE ROLE The Service Design Manager, Account + Membership is an individual contributor responsible for designing and continuously improving the end-to-end member experience for those receiving Account and Membership support. Acting as the strategic bridge between front-line contact center operations and cross-functional product, technology, and business teams, this role fosters measurable improvements in Member Satisfaction (MSAT), contact deflection, and operational efficiency through…
Read full description & apply →Posted Jul 1, 2026 · via greenhouse · listing belongs to the original publisher