Senior Service Design Analyst
Peloton · Plano, Texas
ABOUT THE ROLE The Senior Service Design Analyst is an individual contributor responsible for designing and continuously improving end-to-end member experiences across Global Member Support operations. Acting as the strategic bridge between front-line contact center operations and cross-functional product, technology, and business teams, this role fosters measurable improvements in Member Satisfaction (MSAT), contact deflection, and operational efficiency through collaborative journey design,…
Read full description & apply →Posted Jul 6, 2026 · via greenhouse · listing belongs to the original publisher