UX Researcher and Service Designer

Responsibilities Plan and conduct qualitative and quantitative user research to understand user needs, behaviours, and pain points. Translate research findings into actionable insights and recommendations for stakeholders. Create customer journey maps, service blueprints, personas, empathy maps, and other UX artefacts. Facilitate workshops and co-creation sessions with business stakeholders and project teams. Conduct usability testing and synthesise findings to improve digital products and…

Posted Jul 13, 2026 · via linkedin-asia · listing belongs to the original publisher