Social Media & Customer Engagement Executive (Mandarin-Speaking)

Key Responsibilities 1. Customer Enquiry Management & Lead Conversion Monitor Facebook, Instagram, and TikTok inboxes, comments, and customer enquiries throughout designated working hours. Respond to enquiries promptly and professionally, targeting a first-response time of 10–15 minutes. Understand customer needs and recommend suitable treatments, services, and promotions in line with company guidelines. Engage potential customers and guide them towards confirmed appointment bookings. Follow up…

Posted Oct 23, 2026 · found via Himalayas · the listing belongs to the employer · Report a problem

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